Thursday, September 8, 2011

Want to be the boss? Be sure

Brittany Watts writes about interviewing Dale Kalika, senior lecturer at ASU’s WP Carey School of Business (AZ Republic, Sept 4, 2011).

What does it take to be a great manager?

Planning and managing people, Kalika said.

Working with people is the hardest—boy howdy, do I agree! When I had employees, I never could walk the line—friend, mean boss, accommodator, etc. I never could decide. I think that made me a bad boss. Maybe not the worst, but not the best.

Often supervisors come out of the pool of employees and get no training or mentoring. Maybe a support group of new supervisors could be formed so people could bounce off each other.

How do you excel as a supervisor? Exceeding goals, Kalika says. Working effectively with other managers.

What should you avoid? Dipping down—doing what subordinates should be handling.

Final advice: Be sure this is you, what you want.

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