Wednesday, April 25, 2012

Fake it till you make it

When you answer the phone, do you drone “Hell-oh” listlessly—emphasis on the “hell”?

You feel like a grease spot on the sidewalk of life and it shows.

Well—whoopee—who wouldn’t want to work with you, be regaled by your discouraged groans from the next desk?

Anita Bruzzese, Gannett, says answer like you mean it—it could be your next boss.

Keep the conversation going with an occasional uh-huh, yes!, sure, I could….Otherwise with all these dopey cells out there today, the HR person may think you are in a trance or the call has been dropped and they are talking to themselves.

Put a smile on—it comes through in your voice.

A smile beats an “awesome dude” any day.

No comments: