Thursday, September 27, 2012

Big data changes how you are paid

According to a couple of stories in the Sept 20, 2012, WSJ, companies are using computer modeling to find ideal—or at least cost-effective-- employees.

On example, in a story by Joseph Walker, was call center people. The company used to want people who had experience in call centers. Then the computer analyzed who would be least likely to quit before the company’s investment in their training ran out—creative types, it said, not inquisitive ones. Now they ask soft questions to determine inquisitiveness. Attrition fell by 20%.

This means more personality tests and data analysis—instead of resumes and background.

Data also governs how people are paid—paying more may not turn out to make people stay—they may want other perks instead. Sometimes they feel unsatisfied—but not underpaid.

The data will dictate how much the company has to pay—sometimes going over the midpoint can have no effect.

Well, I like over the midpoint. You wouldn't want to sully people with money!

Ever feel like a pawn on the board?

No comments: