Wednesday, August 13, 2014
Hi, uh uh...
They may be kind, conscientious, people people, etc, but cannot for the life of them remember a name they heard.
She says there are some reasons for this. First, if there is a line or crowd, you are more focused on introducing yourself.
You may simply not be that interested.
Your short-term, "working" memory is sort of like a leaky thermos, she says--it spills all the time. If you don't concentrate on holding something in it, it may slop over and disappear.
Also, she thinks names are kind of pointless--they don't tell you anything about the person. You need to connect it to something about the person.
If you do forget, she says, what the heck--ask. "Hi--darn, I forgot your name..I am Star."
I used to be a lobbyist--people on the Hill in DC like you to remember them. So when I was introduced, I sort of made a mental point to lock in the name. Like a burst of increased consciousness.
I do it with people on help lines, too. It amazes them.