Thursday, March 26, 2015

Tips for successful conference calling

Isn't it weird--but you never hear of conference calling between friends. It's a business thing--made more popular in recent years by the cost of travel. It's quicker, cheaper.

According to Matthew Tarpey, CareerBuilder, 29% of workers participate in at least one conference call a week.

So here are some tips on how to make it work for you.

--First introduce yourself before you speak--the most common mistake made is to not let others on the call know who is speaking.

--The person who leads the call should introduce the people present. Then this leader needs to keep the call on track, pay attention to time, and sum up and delegate action items.

--If you need to cough, drink, type or something else, mute your phone.

--Do not even "yes" or "uh-huh" if there are a lot of people on the call.

--Try to give the call your undivided attention. Only 29% said they did this. One in five gave half or less of their attention--checking email, texting, working on another project, surfing the internet, even leaving the room. Fifteen percent made fun of people on the call!

Be brief, be bold, be done is the motto.

If an issue comes up that involves only two people on the call--tag up later.

I don't care what you call it, it's still a meeting. Not a fan.

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