Friday, September 11, 2015

Why small talk is important

Chatting--some people can't or won't partake
--and it may be hurting their careers-, says work guru Robert Half.

There is nothing small about office small talk, he says.
It is the social lubricant that encourages bonding and cooperation.

Often a smile and greeting will do. But if you think more is called for, Half recommends bringing up current events, a restaurant you tried, sports, a movie you saw or want to see.

Stay away from:

Health problems
Your personal life.

Small talk is also a staple of dealing with vendors and clients. Take your cues from them--if they are on their phone or reading, they may not be receptive.

Some people seem naturally gifted at knowing what to say and when to say it. They used to call this charm.

Be sure you listen, too--and avoid letting the small talk go on too long.

Especially K-talk. K stands for Kardashian.

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